When an error occurs

Temporary errors or processing delays may occur during the banner creation process. In this case, please try again after a short while.

FIXFOLIO operates on an AI generation infrastructure to provide a reliable service, and depending on temporary traffic increases or system conditions, processing speed for some functions may slow down or be temporarily limitedwhen producing banners.

When such situations occur, we provide guidance through in-service notices. Temporarily, features such as brand analysis, banner creation, and copy generation may be difficult to use, but viewing and downloading already created results is normally available.

If banner creation was not completed successfully due to an error, the credits used will be automatically returnedso please rest assured and try again after a short while.