> For the complete documentation index, see [llms.txt](https://help.fixfolio.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.fixfolio.ai/en/billing/credit.md).

# Top Up Credits

## &#x20;How to recharge credits

You can select the desired amount of credits and proceed with payment.

1. **Desired number of credits**(100 / 300 / 500 / 1,000) **Select**
2. **Choose payment method**
   * **Quick payment:** If you have a history of subscribing or recharging credits, the payment method you used may be automatically saved and displayed. If you select a registered card, you can pay immediately with that card.
   * **One-time single payment:** This can be chosen if paying for the first time or using a different card; when selected, enter card information in the payment window to proceed with payment.
3. **\[Purchase Credits]** Click the button to complete credit recharge

<figure><img src="/files/bf5f4c26aea4a01b128b18a152685d1125631001" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**If you hold both subscription credits and recharged credits,&#x20;**<mark style="background-color:blue;">**subscription credits are used first**</mark>**will be used.**
{% endhint %}

{% hint style="info" %}
**Recharge credits information**

* This is a single payment method, not an automatic payment.
* The validity period of recharged credits is **5 years**long.
  {% endhint %}

## Frequently Asked Questions (FAQ)

***

**Q. What is the validity period of recharged credits?**

A. The validity period of recharged credits is **5 years from the recharge date**long.

***

**Q. If I have both subscription credits and recharged credits, which credits are used first?**

A. If you hold both subscription credits and recharged credits, **subscription credits are exhausted first, after which recharged credits are used.**

***

**Q. Are recharged credits billed automatically?**

A. No. Credit recharging is a one-time payment method and is not processed as an automatic payment.


---

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